May 2, 2022 | Client experience
We’ve written previously about the importance of effortless experiences for service-based businesses across the board, especially for family law practices. Now, we want to delve into three major players in the tech space and how they used effortless experiences...
Apr 20, 2022 | Client experience
The typical family law process multiplies an already stressful life event – divorce, that is – with several high-effort interactions. When someone is going through what might as well be the most emotionally taxing experience in their life, the last thing they want is...
Apr 5, 2022 | Client experience
What’s the one strategy that’s sure to be recommended when you ask how to get more clients for family law firms? Ask around and you’ll get a thousand answers, ranging from increasing service options to exceeding client expectations. Ask the cold, hard data, though,...
Dec 24, 2021 | Client experience
Client loyalty should be a long-term goal for every law firm. Loyal clients become repeat customers, leave positive reviews, and refer their family and friends. Therefore, every interaction ought to help develop healthy service relationships with your current and...